Frequently Asked Questions
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Yes! Walk-ins are welcome and we'll do our best to accommodate you. However, we recommend booking in advance to secure your preferred treatment time and therapist.
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Yes, we offer HICAPS for eligible Remedial Massage treatments, allowing you to claim on the spot with participating Australian private health funds. Please bring your physical / online health fund card with you. Otherewise, we can send the receipt to you for manual claim
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Yes! Couples are welcome to enjoy their treatments together in the same room. We recommend booking in advance to ensure availability. Please book two individual massages and text us if you require a couple room.
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We only have female therapists. You can request your preferred therapist when booking, and we'll do our best to accommodate your preference, subject to availability.
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If you arrive late, your treatment time may need to be shortened so we can remain on schedule for other guests. We recommend arriving 5–10 minutes before your appointment.
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Yes! Gift vouchers are available and make the perfect gift for birthdays, anniversaries, holidays, or any special occasion.
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Yes, parking is available nearby. Please check local parking signs and allow a little extra time to find a space during busy periods.
Ann Street Parking is a great option, offering public rates and all-day parking (maximum 3 hours) on weekends. It's just a 1-minute walk from our spa. On weekdays, public parking is available after 7:00 pm.
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Absolutely. Whether you prefer a gentle, relaxing massage or a firmer, deeper pressure, simply let your therapist know and they will tailor the treatment to your comfort.